Making A Purchase
All mail orders are packed, processed and posted as soon as possible usually within 48 hours.
Our postal options are listed below:
1) Royal Mail First Class (UK only)
2) Fedex International Priority (1-3 days delivery)
Royal Mail First, Second class or Standard packets postage (UK Only) usually takes from 2-7 days.
Fedex International Priority service takes 1-3 days worldwide and is the service used when selecting "Shipping with Insurance"
If your item is not in stock we will order it immediately for you. In this instance you will always be contacted with the new delivery time or with the option to cancel & receive refund of your order if you would prefer not to wait.
VAT (Value Added Tax) charges for orders made from the inside the United Kingdom or European Union, 20% VAT is added. All other orders from outside the European Union are VAT free.
If any of our items do not meet your satisfaction please contact us to let us know & return them in perfect condition within 28 days and we will refund your money or exchange your goods as required. We reserve the right to arrange or amend products or costings, influenced by any economical, climate or other factors at any time. Returns must be sent registered post to guarantee your refund, to PRESTWICK GOLF CLUB PROFESSIONAL SHOP, 2 LINKS ROAD, PRESTWICK, KA9 1QG, SCOTLAND. We cannot accept liability for any goods, posted by customers, which are lost or damaged while in transit. We will not be responsible for the cost of return postage unless the order was fulfilled incorrectly by us. The mail order information and conditions shown above do not affect your statutory rights.